GENERAL SALES CONDITIONS

Article 1: Products

Article 2: Prices

Article 3: Ordering

Article 4: Payment

Article 5: Transport costs, conditions and delivery times

Article 6: Right of withdrawal and warranties

Article 7: Warranties

Article 8: Processing of personal data

Article 9: Returns and exchanges

Article 10: Intellectual property

Artículo 11: Liability

Article 12: Full Agreement

Article 13: Duration

Article 14: Applicable law - Competent jurisdiction

 

PURPOSE

These legal conditions regulate the contracting process on the on-line store at the website www.egusinlove.com, for which DOBLE G NUDE S.L. is responsible.

The acquisition of any of the products on offer at www.egusinlove.com implies the acceptance of these general sale conditions, the legal notice and the privacy policy.

DOBLE G NUDE S.L hereby informs the user that the language chosen for entering into this electronic agreement is Spanish. You may print out or copy this screen in order to conserve these legal conditions if you wish to do so.

These general sales conditions (hereinafter known as the general sales conditions) therefore apply to agreements between:

DOBLE G NUDE, S.L Tax Code: B93197200 Address: 29601 Marbella - Málaga Contact email address: info@egusinlove.com Tel: (+34) 605 371 766 Registration data: Registered in the Málaga Companies Register, Volume 5020, Folio 205 Entry 1 with page MA-113988, with tax code B93197200 Hereinafter known as EGUS IN LOVE.

And any individual visiting the website www.egusinlove.com or making a purchase on this website. Hereinafter known as the USER.

The purpose of these conditions is to define the distance sales methods used by Egus in love and the user, from when the order is place until payment and delivery.

These conditions regulate all of the stages necessary for making the order and ensures that this order can be monitored by the contracting parties.

Placing an order implies the irrevocable acceptance by the user of the general sales conditions and, as a result, their commitment to comply with them.

These general sales conditions are subject to modifications, so the applicable conditions are those that are in force on www.egusinlove.com on the date on which the user places an order through the aforementioned website.

The user hereby declares:

- that they have sufficient legal capacity to conclude this contract, to wit they are of legal age and are not under guardianship or custody.

- that they are not purchasing Egus In Love products for resale.

 

ARTICLE 1: PRODUCTS

The products on sale by Egus In Love are those that appear on the website www.egusinlove.com on the day on which the user visits the page.

The products on sale may be acquired by the user, provided that they are available.

 

ARTICLE 2: PRICES

Prices are stated in Euros (€), including VAT (or equivalent tax).

Delivery costs are paid by the user, unless expressly stated otherwise, or if special conditions apply.

The stated prices include VAT at the applicable rate on the date of the order. Any changes to the rate of VAT (or equivalent tax) will be reflected in the price of the articles, and it will not be necessary to inform the user of this in advance. Egus In Love reserves the right to modify its prices at any time. Products will be invoiced as per the prices in force at the time the order is placed.

 

ARTICLE 3: ORDER

The act of placing an order is equivalent to expressly and irrevocably accepting the prices and the descriptions of the products put on sale.

The user hereby declares that they are aware of, and that they irrevocably accept, the general sales conditions prior to placing the order. Therefore, accepting the order implies accepting these general sales conditions.

Egus In Love has created validation and acceptance screens to allow the user to review their order before validating it and finally accepting it.

Orders are not finally recorded until after the last validation on the order payment screen. The order is considered to be irrevocable after the last final acceptance click.

An email will be sent to the user at the moment that the order is registered. This email confirms that Egus In Love has received the order from the customer, but not that the ordered product is available.

 

ARTICLE 4: PAYMENT

Payment may be made online using PayPal or by bank transfer to the Double G Nude S.L. account at Banco Sabadell 0081-7460-66-0002063211 BIC/SWIFT: ES19 / IBAN: BSAB ESBB

The product's invoice will be sent inside the packaging of the ordered product.

In the event that the order is for a gift, the invoice will be sent directly to the buyer (an order receipt that does not show the price will be included in the package).

When validating the order, users wishing to pay using a PayPal account must enter their email address linked to their PayPal account and their PayPal password. PayPal encrypts all of the data sent to them by the user when creating the account. Therefore, no data will be communicated to Egus In Love, with the exception of the email address.Financial and personal data will be encrypted automatically as part of the process used to send all sensitive information to the PayPal servers. To obtain more information about the safety of transactions between PayPal and your banking establishment, Egus In Love invites the user to make contact with the company PayPal.

If a product is returned, a refund will be sent to the PayPal account used to pay for the order, or will be transferred to the user's account of origin.

Do not forget that you must select the pay by cheque payment method if you want to use an Egus In Love gift card or an online store voucher to pay for all or part of an order.

Payment with a gift card:

Gift cards may be used to pay for part or all of the order. If a gift card is only used to pay for part of the order, the remaining amount may be paid by PayPal or by bank transfer to the account held by Doble G Nude S.L. at Banco Sabadell 0081-7460-66-0002063211 BIC/SWIFT: ES19 / IBAN: BSAB ESBB. The order will be validated and dispatched automatically when the difference is paid. If the order is cancelled, its value cannot be refunded onto the gift card. In this case, a refund cheque will be sent to the customer.

 

ARTICLE 5: TRANSPORT COSTS, CONDITIONS AND DELIVERY TIMES

The order's approximate delivery time is stated on the order. This delivery time depends on the articles requested by the user, as well as the delivery address; the user will be kept informed of estimates of this time during the delivery process. With the exception of cases of force majeure, delivery times are established based on available stock, as indicated below. Egus In Love does not accept liability for order delivery delays, as the indicated delivery times are provided for guidance purposes only. Egus In Love reserves the right to select the shipping company and guarantees that products are suitably transported. Egus In Love works with the selected shipping company to make every effort to ensure that products reach the user in perfect condition. This notwithstanding, the user must check the condition of the packaging and the conformity of the product at the time the order is delivered by the delivered by the shipping company. If there are any problems with your order, the user should make all remarks that they consider appropriate in writing on the shipping company's delivery note, as only on exceptional grounds will Egus In Love accept subsequent complaints not made by the user on said delivery note.

DELIVERY AREA:

-SPAIN. Egus In Love will delivery your orders in SPAIN (Iberian Peninsula)

        · PENINSULA

  The order will be sent by courier service to the address provided by the customer.

  The customer delivery time with this service is aprox. 2-4 working days. The product's delivery time starts when the payment or transfer is effectively received.

· BALEARIC AND CANARY ISLANDS

  Do you live in Balearic or Canary Islands? Write us to hola@egusinlove.com

-EUROPE. Egus In Love will delivery your orders in EUROPE

The delivery time is approximated and starts when the payment or transfer is effectively received.

The customer is liable for all import duties, customs and local sales taxes levied by the country you are shipping to.

-REST OF THE WORLD. We can send orders to the whole world.

Send us an email to hola@egusinlove.com or by completing the online form to request your shipment.

 

ARTICLE 6: RIGHT OF WITHDRAWAL

In accordance with current legislation, users will have the right of withdrawal in the two following cases: Within 7 working days after receiving the order, without stating the reason and without penalty. 15 working days counted from the approximate maximum delivery time indicated by Egus In Love on the order record. To exercise this right, the user must send a written request by certified mail with acknowledgement of receipt to the following address indicated. The dispatch date on the postmark placed on the envelope containing the withdrawal request by the post office will be taken into account for the purpose of determining whether said right has been exercised in time. For this request, the text in accordance with article 7 of the general sales conditions of Egus In Love, I hereby inform you that I withdraw from the purchase made through said website on the date [ ], or any other similar working that unambiguously states that the user wishes to exercise their right of withdrawal will be sufficient. The user must state their name, surname(s) and address on this request so that Egus In Love can identify them and deal with their request under the best conditions and in the shortest time possible. For this right to be exercised in a valid manner, the user must return the entire order with its original packaging, together with the request confirming withdrawal. Egus In Love will not accept this request as valid if the items are returned by the user without their original packaging, or if not all the products included in the order are returned. The shipping costs will be refunded once the withdrawal request and the package have been received under the aforementioned conditions. A full refund of the order will be made within a reasonable period of time, and within a maximum of 30 days following receipt of the package and the certified letter confirming the withdrawal request.

 

ARTICLE 7: WARRANTIES

If the product is defective, Egus In Love must repair it, replace it, lower the price or terminate the agreement, as applicable. These arrangements will be made at no cost to the consumer and user. Egus In Love is liable for any lack of conformity that may arise within a period of 60 days after delivery. The consumer and the user must inform the seller of the lack of conformity within 30 days of becoming aware of it.

 

ARTICLE 8: PROCESSING OF PERSONAL DATA

Personal data

In accordance with the Spanish Personal Data Protection Law, as well as its associated regulation, we hereby inform you that the personal data collected from you, with your express consent, will be incorporated into a computerised file registered with the Spanish Data Protection Agency under the name of DOBLE G NUDE, S.L., tax code: . B93197200 Registered address: 29601 Marbella - Málaga, Contact email address: info@egusinlove.com. The personal data has been obtained through this form and incorporated in the computerised file for the purpose of managing the processing and delivery of orders, as well as for the creation of invoices. These data are strictly confidential and are only sent to Egus In Love. In compliance with article 11.1 of the Personal Data Protection Law, you hereby give your consent for your personal data to be communicated to, and used by, the parent company, as well as all companies that may make up the In Love group at any given time. In accordance with the legislation on the subject, you may exercise your rights to access, rectification, cancellation and opposition to said data by contacting us on the following email address: info@egusinlove.com, or directly through the website www.egusinlove.com.

Cookies

Egus In Love uses cookies. A cookie is a computer file stored on the hard disk of the user's computer. Its purpose is to provide the user with a preview of the website www.egusinlove.com. Egus In Love will use cookies exclusively for the purpose of improving the personalised service provided to the user. The use of cookies may be deactivated by selecting the appropriate browser settings. Deactivating cookies, however, may prevent the use of some functions of the page Egus In Love, particularly the possibility of personalising the services provided by the website Egus In Love.

Google Analytics Cookies

In addition, Egus In Love uses Google Analytics, a website analysis service provided by Google Inc. (Google). This services uses cookies containing completely anonymous data to measure the traffic generated by the Egus In Love website. Data regarding the use of the website www.egusinlove.com are transmitted and stored under the exclusive responsibility of Google.

 

ARTICLE 9: RETURNS AND EXCHANGES

Return conditions:

As of today's date, the right to return established in this article in favour of the user forms part of the commercial policy of Egus In Love, which allows customers to acquire products through this website. In effect, Egus In Love is under no legal obligation to grant these types of advantages. The user will have a period of 30 working days after receiving their order to return any of the products included in the order. The user may not longer make use of this right to return after the end of this period. However, Egus In Love reserves the right to authorise an exchange for another product, for a store voucher or a refund to any user who has not made use of this right. In order to exercise the right to return in a valid manner, in addition to the user making a request within the aforementioned period of thirty working days (attaching this request to the product), the returned product must be unused and must be in its original packaging.

Applicable to all purchases:

- Products will be dispatched once payment has been made. Withdrawal, return and delivery periods are counted from this time.

- If you wish to change the size or colour of your product, we recommend that you make a new order in our online store instead of waiting for us to receive the package, as the article may sell out during this period of time.

-Note: Used, damaged, stained, mended or unlabelled articles will not be accepted for exchange

 

ARTICLE 10: INTELLECTUAL PROPERTY

All visual and audio elements on the Egus In Love website, including their underlying technology, are protecting by copyright, trademarks or patents. All these elements are the exclusive property of the company Egus In Love. Any users owning a personal website and wishing to publish a link, for their personal use, that leads directly to the www.egusinlove homepage, must request authorisation from Egus In Love. This latter case is not an implicit affiliation agreement. Conversely, any link that forwards users to the Egus In Love website, using mainly the technology of framing, deep-linking, in-line linking or any other similar technique is formally prohibited.

 

ARTICLE 11: Liability

Egus In Love is exempt from all liability for any inconveniences or damage inherent to the use of the Internet, particularly breaks in service, external intrusions or the presence of computer viruses, as well as any event defined as force majeure. Egus In Love will not be liable for non-compliance with contractual obligations in the event of force majeure or unforeseen circumstances, including (but not limited to) internal or external strikes, fire, catastrophe, internal or external breakdowns and, in general, any circumstances that do not allow orders to be correctly fulfilled.

 

ARTICLE 12: FULL AGREEMENT

In the event that one of the clauses of this agreement becomes null and void de jure, due to a change in legislation, regulations or due to a court judgement, this will not affect the validity and compliance with the rest of these general sales conditions.

 

ARTICLE 13: DURATION

These conditions apply as long as the services offered by Egus In Love are online.

 

ARTICLE 14: APPLICABLE LAW - COMPETENT JURISDICTION

These general sales conditions are governed by Spanish law. In the event that a legal dispute arises from this contractual relationship, the user and Egus In Love hereby undertake to seek an amicable solution before taking legal action. In the event of a legal dispute, the parties hereby submit themselves to the courts and tribunals of Marbella.